1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the Humally mobile application ("App"), including all related features, content and services. By accessing or using the App, you confirm that you are at least 13 years of age (and if you are under 18, you have obtained the consent of your parent or legal guardian), have read and understood these Terms, and agree to be bound by them.

If you do not agree to these Terms, you must not download, access or use the App. Continued use of the App constitutes your ongoing acceptance of these Terms and any updates we publish.

2. Description of Service

Humally is a nutrition and wellness application designed to assist users with:

• Logging daily calorie and macro intake
• Creating and following personalized meal plans
• Receiving AI-generated meal guidance and daily insights
• Tracking weight, habits and nutritional consistency over time
• Photo-based meal analysis (available in supported regions and tiers)

Humally provides general nutrition and wellness information for personal use only. It is not a medical service, and its output should not be treated as medical advice.

3. Medical Disclaimer

Always consult a qualified healthcare professional before starting any new diet, exercise or nutrition programme, particularly if you have a pre-existing medical condition, are pregnant, or are taking medication. Do not disregard professional medical advice based on information provided by Humally.

AI-based meal analysis and nutritional estimates may contain inaccuracies and require user review and correction. Humally does not guarantee the accuracy of automated food analysis.

4. User Accounts

To access full features of Humally, you may need to create an account. You agree to:

• Provide accurate, current and complete registration information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorised access to your account
• Be responsible for all activity occurring under your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we believe are being used fraudulently or in bad faith.

5. Subscriptions and Payments

Humally offers free and premium subscription tiers, including Humally Premium, Humally AI Coach and Humally Plus. Premium features require a paid subscription processed through the Apple App Store or Google Play Store.

• Subscriptions renew automatically at the end of each billing period unless cancelled
• Cancellation must be made through your App Store or Google Play account settings at least 24 hours before the renewal date
• Refunds are governed by the respective platform's refund policy (Apple or Google)
• Prices are subject to change with advance notice

6. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose or in violation of applicable law
• Reverse engineer, decompile or disassemble any part of the App
• Attempt to gain unauthorised access to our systems or other users' data
• Use automated tools to scrape, extract or misuse App content
• Upload harmful, offensive or misleading content
• Use the App in any way that may damage, disable or overburden our infrastructure

7. Intellectual Property

All content within Humally — including but not limited to the App design, AI models, algorithms, logos, graphics, text and user interface — is the exclusive intellectual property of Humally and its licensors. Nothing in these Terms grants you any ownership rights over this content.

You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App solely for your personal, non-commercial purposes.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Humally and its affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of (or inability to use) the App, including but not limited to loss of data, health outcomes, or financial loss.

Our aggregate liability for any claim relating to the App shall not exceed the amount you paid to us in the twelve months preceding the claim, or £50 (whichever is greater).

9. Changes to Terms

We may update these Terms at any time. We will notify you of material changes through the App or by email. Continued use of the App after the effective date of updated Terms constitutes your acceptance. If you do not agree to updated Terms, you must stop using the App.

10. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes shall be subject to the exclusive jurisdiction of the courts in the country where Humally is incorporated, unless otherwise required by local consumer protection law in your region.

11. Contact

For questions about these Terms, please contact us at:

Email: legal@humally.app
Support: support@humally.app

1. Who We Are

Humally ("we", "our", "us") is the operator of the Humally mobile application. References to "you" or "user" refer to any individual who downloads, accesses or uses the App.

For privacy-related enquiries, contact us at: privacy@humally.app

2. Information We Collect

Information You Provide Directly

• Account information: name, email address, password
• Profile data: age, gender, height, weight, dietary goals and preferences
• Meal and nutrition logs: food entries, calorie counts, macro data, meal photos
• Progress entries: weight records, habit tracking, goal updates
• Subscription and payment metadata (processed by Apple or Google — we do not store card details)

Information Collected Automatically

• Device identifiers (e.g., device ID, operating system, app version)
• App usage data (screens viewed, features used, session duration)
• Crash reports and diagnostic data
• IP address and approximate location (country/region level, not precise GPS)

Health and Fitness Data

If you grant permission, Humally may access data from Apple Health or Google Fit/Health Connect, including step count, activity data and body measurements. This integration is optional and can be revoked at any time through your device settings.

3. How We Use Your Information

• To provide and operate the Humally App and its features
• To personalise your experience, meal suggestions and nutritional guidance
• To power AI features such as meal analysis and daily insights
• To send service communications (e.g., account confirmations, updates)
• To improve the App through anonymised analytics and usage patterns
• To process subscriptions and manage your account
• To comply with legal obligations

We do not use your personal health or nutrition data for advertising purposes. We do not sell your personal data to third parties.

4. AI and Data Processing

Humally uses AI to analyse meal photos, generate nutrition estimates and provide daily guidance. When you use AI-powered features:

• Meal photo data may be processed by our AI systems to generate estimates
• Results are provided for informational purposes and may contain inaccuracies
• You are encouraged to review and correct AI-generated entries
• AI models are trained on anonymised, aggregated datasets and not on your identifiable personal data

5. Data Sharing

We do not sell, rent or trade your personal data. We may share data only in the following limited circumstances:

• Service Providers: Third-party vendors who assist us in operating the App (e.g., cloud hosting, analytics, payment processing) under strict data processing agreements
• Platform Partners: Apple or Google, for subscription and in-app purchase processing
• Legal Compliance: When required by law, regulation, or valid legal process
• Business Transfers: In the event of a merger, acquisition or sale of assets, with user notification

6. Data Retention

We retain your personal data for as long as your account remains active or as necessary to provide our services. If you delete your account:

• Your eligible personal profile and nutrition data will be deleted or anonymized after verification where technically and legally possible
• Anonymised, aggregated data may be retained for service improvement
• Certain data may be retained longer where required by law

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data ("right to be forgotten")
• Portability — Receive your data in a structured, machine-readable format
• Objection — Object to certain types of processing
• Withdrawal — Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at privacy@humally.app. We will respond as required by applicable law and as soon as reasonably possible.

8. Children's Privacy

Humally is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that data.

9. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls and regular security reviews. However, no system is completely secure — you are also responsible for keeping your account credentials safe.

10. Cookies and Tracking

The Humally mobile application uses minimal local storage and analytics SDKs to improve app performance and understand usage patterns. We do not use advertising trackers or third-party advertising networks within the App.

11. International Transfers

Your data may be processed in countries outside your own. Where we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent protections required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email. The date at the top of this page reflects the most recent revision. Continued use of the App after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your data, please contact:

Privacy Enquiries: privacy@humally.app
General Support: support@humally.app